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Frequently Asked Questions

  • How does the recently announced sale of the Laurel Road online lending business affect me as a banking customer?

    The sale of the online lending business does not include Laurel Road Bank. All of the details of your deposit accounts will remain the same and your account number will not change. The bank’s routing number (021114111) will also remain the same. You may continue to use your checks and debit card as usual.

  • Is Laurel Road Bank a different institution?

    Laurel Road Bank will be the same institution that existed prior to the sale of the online lending business. It is a Connecticut chartered community bank that was founded in 2006 as the Darien Rowayton Bank. Its deposits are FDIC insured. The bank’s name was changed to Laurel Road Bank in 2018. The bank is headquartered in Darien and has branches in Rowayton and Southport.

  • Will the bank’s website change?

    We have established a website for Laurel Road Bank that is separate from the online lending business website. Its web address is: http://www.laurelroadbank.com. All Laurel Road websites will have links to direct you to the appropriate online destination. For example, if you type in Laurel Road on a search and are directed to the online lending website, there will be a link that will allow you to move to the Laurel Road Bank website.

  • Will my passwords and login information still work?

    Your login details for Laurel Road Bank will continue to function and do not need to be changed.

  • Who can I speak to if I need additional information or encounter a problem with my account?

    All of the bank’s customer contact personnel will remain in place and will be providing the same exceptional service you have become accustomed to. Please feel free to call or email your local branch manager or commercial relationship manager if you have any questions. If you are uncertain about who to contact, please email us at support@laurelroad.com. If you provide your contact information, we will respond within one business day.